Privacy Policy
Privacy Policy for Users and Tutors
This Privacy Policy explains how Mesmerizing Food, hereafter referred to as “we,” “us,” or “our,” collects, uses, and protects the personal information of both users and tutors who use our platform. We are committed to safeguarding your privacy and ensuring the security and confidentiality of the information you provide. By accessing and using our platform as a user or tutor, you consent to the terms and practices described in this Privacy Policy.
Information We Collect
- Personal Information: When you create an account or use our platform, we may collect personal information such as your name, contact details, email address, and, if you are a tutor, professional qualifications, educational background, and profile picture. This information is necessary to create and maintain your user or tutor profile.
- Payment Information: If you make payments on our platform, we may collect financial information, such as credit card details or other payment processor account information. We use secure and trusted third-party payment processors to handle these transactions, and we do not store or have access to your financial information.
- Communication and Support: We may collect information related to your interactions on the platform, including chat logs, messages, and emails. This helps us provide effective support, facilitate communication between users and tutors, and resolve any inquiries or issues.
Use of Information
- Providing Services: We use the collected information to create and maintain user and tutor profiles, display profiles to potential users, facilitate communications between users and tutors, and enable the provision of services through our platform.
- Payment Processing: We utilize your payment information to process transactions for services provided by tutors. This involves sharing relevant details with trusted third-party payment processors solely for the purpose of facilitating secure payment transactions.
- Communication and Support: We may use your information to communicate important updates, announcements, or changes to our services, as well as to respond to inquiries, support requests, or feedback you submit to us.
- Analytics and Improvements: We may use aggregated and anonymized data for analytical purposes to understand user preferences, improve our services, and enhance the overall user experience.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. If you wish to delete your account and have your personal information removed from our system, please contact us using the provided channels.
Cookies and Similar Technologies
We may use cookies and similar tracking technologies to enhance your platform experience and collect information about your browsing behavior. These technologies allow us to remember your preferences, analyze platform usage patterns, and deliver personalized content and advertisements.
Data Security
We implement appropriate security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our platform may contain links to third-party websites, applications, or services that are not controlled or operated by us. This Privacy Policy does not apply to those third-party platforms, and we encourage you to review their respective privacy policies and practices.
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify users and tutors of any significant changes through appropriate means. Continued use of our platform after such modifications constitutes your consent to the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the provided contact details.
Last Updated: 10/11/2023
Mesmerizing Food
+91-85300-53693
By using our platform as a user or tutor, you acknowledge and agree to this Privacy Policy. If you have any questions or concerns regarding this Privacy Policy, please contact us at +91-8530053693 / +91-9325701369.